https://github.com/chiragagg5k/email-ticket-automator
AI-powered helpdesk platform leveraging email-parsing by Postmark
Science Score: 26.0%
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○CITATION.cff file
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✓codemeta.json file
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✓.zenodo.json file
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○DOI references
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○Academic publication links
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○JOSS paper metadata
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○Scientific vocabulary similarity
Low similarity (11.4%) to scientific vocabulary
Keywords
Repository
AI-powered helpdesk platform leveraging email-parsing by Postmark
Basic Info
- Host: GitHub
- Owner: ChiragAgg5k
- License: mit
- Language: TypeScript
- Default Branch: main
- Homepage: https://email-ticket-automator.vercel.app
- Size: 1.33 MB
Statistics
- Stars: 1
- Watchers: 1
- Forks: 0
- Open Issues: 0
- Releases: 0
Topics
Metadata Files
README.md
📧 Email Ticket
A modern, AI-powered helpdesk platform that transforms email support into an organized ticket management system. Built with React, TypeScript, Postmark, and Appwrite for seamless customer support experiences.

🏹 Quick Start
Prerequisites
- Node.js 18+ and npm
- Postmark account for email parsing
- Appwrite account for backend services
Installation
- Clone the repository
bash
git clone https://github.com/ChiragAgg5k/email-ticket-automator.git
cd email-ticket-automator
- Install dependencies
bash
bun i # or npm install
- Configure Appwrite
- Create an Appwrite project at cloud.appwrite.io
- Update the configuration in
src/lib/appwrite.ts:
typescript
client.setEndpoint("YOUR_APPWRITE_ENDPOINT");
client.setProject("YOUR_PROJECT_ID");
- Start the development server
bash
bun dev
- Open your browser
Navigate to
http://localhost:8080to see the application
🛠️ Tech Stack
Frontend
- React - Modern React with hooks and functional components
- TypeScript - Type-safe development experience
- Vite - Fast build tool and development server
- Tailwind CSS - Utility-first CSS framework
- shadcn/ui - High-quality, accessible UI components
Backend & Services
- Appwrite - Backend-as-a-Service for authentication and database
- React Router - Client-side routing and navigation
- React Hook Form - Performant form handling and validation
State Management & Data
- Zustand - Lightweight state management
- TanStack Query - Server state management and caching
- Lucide React - Beautiful, customizable icons
Email Parsing
- Postmark - Email parsing and processing
📁 Project Structure
src/
├── components/ # Reusable UI components
│ ├── ui/ # shadcn/ui components
│ ├── Header.tsx # Navigation header
│ ├── HeroSection.tsx # Landing page hero
│ └── ...
├── pages/ # Route components
│ ├── Index.tsx # Landing page
│ ├── Auth.tsx # Authentication page
│ ├── Tickets.tsx # Ticket dashboard
│ └── NotFound.tsx # 404 page
├── lib/ # Utilities and configuration
│ ├── appwrite.ts # Appwrite client setup
│ ├── auth.ts # Authentication hook
│ ├── stores/ # Zustand stores
│ └── utils.ts # Helper functions
└── main.tsx # Application entry point
Manual Deployment
- Build the project:
bun run buildornpm run build - Deploy the
distfolder to your hosting provider - Configure environment variables in your hosting platform
📃 License
This project is licensed under the MIT License - see the LICENSE file for details.
Owner
- Name: Chirag Aggarwal
- Login: ChiragAgg5k
- Kind: user
- Location: Noida , Uttar Pradesh , India
- Company: Bennett University
- Twitter: ChiragAgg5k
- Repositories: 3
- Profile: https://github.com/ChiragAgg5k
CSE Undergrad | Student at Bennett University
GitHub Events
Total
- Watch event: 2
- Public event: 1
- Push event: 14
Last Year
- Watch event: 2
- Public event: 1
- Push event: 14
Issues and Pull Requests
Last synced: 8 months ago
All Time
- Total issues: 0
- Total pull requests: 0
- Average time to close issues: N/A
- Average time to close pull requests: N/A
- Total issue authors: 0
- Total pull request authors: 0
- Average comments per issue: 0
- Average comments per pull request: 0
- Merged pull requests: 0
- Bot issues: 0
- Bot pull requests: 0
Past Year
- Issues: 0
- Pull requests: 0
- Average time to close issues: N/A
- Average time to close pull requests: N/A
- Issue authors: 0
- Pull request authors: 0
- Average comments per issue: 0
- Average comments per pull request: 0
- Merged pull requests: 0
- Bot issues: 0
- Bot pull requests: 0
Top Authors
Issue Authors
Pull Request Authors
Top Labels
Issue Labels
Pull Request Labels
Dependencies
- 458 dependencies
- @eslint/js ^9.9.0 development
- @tailwindcss/typography ^0.5.15 development
- @types/node ^22.5.5 development
- @types/react ^18.3.3 development
- @types/react-dom ^18.3.0 development
- @vitejs/plugin-react-swc ^3.5.0 development
- autoprefixer ^10.4.20 development
- eslint ^9.9.0 development
- eslint-plugin-react-hooks ^5.1.0-rc.0 development
- eslint-plugin-react-refresh ^0.4.9 development
- globals ^15.9.0 development
- lovable-tagger ^1.1.7 development
- postcss ^8.4.47 development
- prettier ^3.5.3 development
- tailwindcss ^3.4.11 development
- typescript ^5.5.3 development
- typescript-eslint ^8.0.1 development
- vite ^5.4.1 development
- @hookform/resolvers ^3.9.0
- @radix-ui/react-accordion ^1.2.0
- @radix-ui/react-alert-dialog ^1.1.1
- @radix-ui/react-aspect-ratio ^1.1.0
- @radix-ui/react-avatar ^1.1.0
- @radix-ui/react-checkbox ^1.1.1
- @radix-ui/react-collapsible ^1.1.0
- @radix-ui/react-context-menu ^2.2.1
- @radix-ui/react-dialog ^1.1.2
- @radix-ui/react-dropdown-menu ^2.1.1
- @radix-ui/react-hover-card ^1.1.1
- @radix-ui/react-label ^2.1.0
- @radix-ui/react-menubar ^1.1.1
- @radix-ui/react-navigation-menu ^1.2.0
- @radix-ui/react-popover ^1.1.1
- @radix-ui/react-progress ^1.1.0
- @radix-ui/react-radio-group ^1.2.0
- @radix-ui/react-scroll-area ^1.1.0
- @radix-ui/react-select ^2.1.1
- @radix-ui/react-separator ^1.1.0
- @radix-ui/react-slider ^1.2.0
- @radix-ui/react-slot ^1.1.0
- @radix-ui/react-switch ^1.1.0
- @radix-ui/react-tabs ^1.1.0
- @radix-ui/react-toast ^1.2.1
- @radix-ui/react-toggle ^1.1.0
- @radix-ui/react-toggle-group ^1.1.0
- @radix-ui/react-tooltip ^1.1.4
- @tanstack/react-query ^5.56.2
- appwrite ^18.1.1
- class-variance-authority ^0.7.1
- clsx ^2.1.1
- cmdk ^1.0.0
- date-fns ^3.6.0
- embla-carousel-react ^8.3.0
- input-otp ^1.2.4
- lucide-react ^0.462.0
- next-themes ^0.3.0
- react ^18.3.1
- react-day-picker ^8.10.1
- react-dom ^18.3.1
- react-hook-form ^7.53.0
- react-resizable-panels ^2.1.3
- react-router-dom ^6.26.2
- recharts ^2.12.7
- sonner ^1.5.0
- tailwind-merge ^2.5.2
- tailwindcss-animate ^1.0.7
- vaul ^0.9.3
- zod ^3.23.8
- 199 dependencies